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Offering everyone an easy, integrated, seamless and efficient travel experience
The challenge of integrated mobility
Co-modality for the optimal integration of public and private modes of transport
What do we mean by a seamless travel experience ?
Harmonizing customer experience
Multimodal transport hubs
The travel experience : striving for excellence
The human touch and personalized side to it is important to me!
Planning for future
Since planning over a 30-year horizon involves some risk, the time frame must include adaptative measures and a monitoring process to ensure its relevance and resilience over time. Several major trends are emerging that will affect future mobility, including climate change, technological developments (e.g. autonomous vehicles) and job relocation, which will likely lead to more people working from home or on flexible schedules.
Technological advances and new business models
Autonomous vehicles represent a new mobility feature whose benefits and drawbacks, as with any new technology, must be taken into account when developing mobility services for the territory. This type of service offers interesting potential for feeder routes toward a more structured mode of public transit and could also be used to serve low-density residential or industrial areas.
In Candiac, an independent 15‑passenger shuttle has been servicing a 2-km stretch of road since October 2018. This is a one-year pilot project.
Integrated mobility or MaaS (Mobility as a Service) is an approach that seeks to meet people’s global mobility needs by simplifying access to sustainable mobility services (public transport, taxi, carpooling, bikesharing and carsharing, car rental). A MaaS operator acts as an interface between all mobility services and customers in order to offer them a mobility package tailored to their needs.
A growing number of metropolitan areas have a keen interest in the concept of integrated mobility, which facilitates access to mobility services. In our region, the Chrono platform could become a tool for sharing, coordinating, purchasing and using mobility services for all citizens in the region, regardless of their travel habits.
The electrification of transportation is a priority for the government of Québec, which, starting in 2025, intends to finance only the purchase of 100% electric vehicles for passenger transportation. Several PTAs are already proposing projects along these lines. Moreover, the development of heavy rail systems such as the REM and the extension of the metro system will contribute significantly to the number of trips made using sustainable transportation in the metropolitan area.
Focusing on innovation
The region must seize every opportunity to ensure that it provides an easy, integrated, seamless and efficient travel experience. The following avenues can be explored to stimulate innovation: monitoring technological developments and the emergence of new business models, creating strategic partnerships, preparing for the electrification of transport and analyzing the available data.
Reducing GHGs for lower-carbon mobility
Numerous efforts have been made in Québec in recent years to reduce greenhouse gas emissions and oil consumption. More recently, the Politique de mobilité durable (Sustainable Mobility Policy) adopted by the government of Québec confirmed its intention to move towards lower-carbon mobility. More concretely, it restated the target reduction of 40% below the 2013 level for oil consumption in the transport sector by 2030. In addition, in accordance with the Plan d’action sur les changements climatiques 2013-2020 (2013-2020 Climate Change Action Plan), it set the target of reducing greenhouse gas emissions in the transport sector by 37.5% below the 1990 level.
Despite efforts to meet Québec’s GHG emission reduction targets, particularly in the transport sector, the risks associated with climate change – floods, heat waves, infrastructure failures – require action by public authorities. While municipalities are key players in adapting to these phenomena, the ARTM and PTAs must ensure the resilience of the metropolitan area’s transportation networks and infrastructure. An adaptation strategy will be developed to help us make the transportation system less vulnerable to climate change.